Blue screen quel es le problème?

Blue screen quel es le problème? - Win 7 - Windows & Software

Marsh Posté le 09-07-2014 à 23:32:06    

Bonjour à tous,
 
Depuis quelques jours mon pc me fait des écrans bleus alors que jusqu'à présent tout allait bien.
 
La seule chose c'est qu'il a voyagé dans une valise mais dans son carton d'origine donc a priori bien protégé.
 
Tous le matos est neuf sauf l'alim qui est de la récup. Je pensais que cela venait de mon DD système qui était un ancien disque récupéré et du coup j'ai changé par un SSD kingston Hyper X fury. J'ai également installé de dernier firmware de la CM.
 
Ma config:
 
-boitier: fractal node 304
-CM: Asrock FM2A85X-ITX
-Proc: AMD A6 5400K
-alim: Corsair CMPSU-400CX
-ram: corsair value select 4go
-OS: Win 7 32bits
-DD OS: kingston hyper x fury 120go
-DD donnés:  
1 x Disque dur WDCWD20EARS-00MVWB0 de 1.82 To SATA II
1 x Disque dur WDCWD20EARS-00MVWB0 de 1.82 To SATA II
1 x Disque dur WDCWD5000AAKS-00YGA0 de 465.76 Go SATA II
 
Voici le message d'erreur une fois le PC redémarrer:
 
Signature du problème :
  Nom d’événement de problème: BlueScreen
  Version du système: 6.1.7601.2.1.0.768.3
  Identificateur de paramètres régionaux: 1036
 
Informations supplémentaires sur le problème :
  BCCode: a0000001
  BCP1: 00000005
  BCP2: 00000000
  BCP3: 00000000
  BCP4: 00000000
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1
 
D'où cela peut venir? alim vu que c'est le seul élément de récup? mon bloc multiprise?
 
Merci pour votre aide!!! :jap:

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Marsh Posté le 09-07-2014 à 23:32:06   

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Marsh Posté le 09-07-2014 à 23:36:12    

Tu peux installer whocrashed pour avoir plus d'infos sur les écrans bleus. ;)
Mais sinon tu peux ouvrir la tour pour voir si tous les composants sont bien à leur place. Lors d'un voyage il se peut que les cartes se délogent de leur emplacement ce qui créer des défaillances.


Message édité par mrdoug le 09-07-2014 à 23:38:12
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Marsh Posté le 09-07-2014 à 23:51:36    

Je viens d'installer et de lancer une analyse voici ce que ça dit:
 
Crash Dump Analysis
--------------------------------------------------------------------------------
 
Crash dump directory: C:\Windows\Minidump
 
Crash dumps are enabled on your computer.
 
On Wed 09/07/2014 21:40:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\071014-13790-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1D630)  
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
 
 
On Wed 09/07/2014 21:40:33 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1D630)  
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
 
 
On Wed 09/07/2014 21:38:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\071014-13774-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1D630)  
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
 
 
On Wed 09/07/2014 09:03:04 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070914-14804-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1D630)  
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
 
 
On Wed 09/07/2014 04:32:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070914-15896-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1D630)  
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
 
 
On Tue 08/07/2014 21:58:37 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070914-38220-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1D630)  
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
 
 
On Mon 07/07/2014 21:27:13 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070814-33087-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1D630)  
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
 
 
On Mon 07/07/2014 02:27:27 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070714-30310-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1D630)  
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
 
 
On Mon 07/07/2014 02:20:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070714-30622-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1D630)  
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
 
 
On Sun 06/07/2014 23:47:20 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070714-34023-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x1D630)  
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
 
 
 
 
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
 
17 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:  
 
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
 
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
 
 
Read the topic general suggestions for troubleshooting system crashes for more information.  
 
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.  
 
A priori ATI/AMD est le problème pourtant j'ai installé les derniers Catalyst 14.4
 
Des idées?
 
Merci! :)

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Marsh Posté le 10-07-2014 à 00:06:55    

Bon apparemment le problème c'est atikmdag.sys et je suis pas le seul à avoir ce soucis.
 
Vais de tout désinstaller proprement et tout réinstaller. Pfff ça va me vacciner d'AMD/ATI cette histoire!! :pt1cable:

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Marsh Posté le 10-07-2014 à 08:34:43    

J'ai tout désinstallé avec DDU et réinstallation des pilotes 14.4 CCC et aussi cette méthode:
 
atikmdag Stopped Responding – Step 1: Download and install the latest ati graphic driver.
 
atikmdag Stopped Responding – Step 2: Then go to C:\Windows\System32\Drivers and rename atikmdag.sys to atikmdag.sys.old.
 
atikmdag Stopped Responding – Step 3: Go to ati directory (usually in C:\ATI) and find the file atikmdag.sy_.
 
atikmdag Stopped Responding – Step 4: Copy the file to your Desktop directory.
 
atikmdag Stopped Responding – Step 5: Open cmd.exe by going to Start -> type cmd in the search box and hit enter.
 
atikmdag Stopped Responding – Step 6: Change the directory to Desktop by typing chdir Desktop.
 
atikmdag Stopped Responding – Step 7: Then, type EXPAND.EXE atikmdag.sy_ atikmdag.sys. Or,
expand -r atikmdag.sy_ atikmdag.sys
 
atikmdag Stopped Responding – Step 8: When the expansion is complete, copy the new atikmdag.sys from your Desktop to C:\Windows\System32\Drivers
 
atikmdag Stopped Responding – Step 9: Restart your computer and the problem should be resolved.
 
mais rien n'y fait en plus je ne peux pas faire de réinstallation propre de Windows car ma clé Windows est quelque part et forcément introuvable!!
 
Y en a qui aurait une formule magique?
 
Merci ;)  

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