RX Vega 56 BSOD - Carte graphique - Hardware
Marsh Posté le 26-08-2019 à 12:53:12
BIOS CM à jour ?
Marsh Posté le 29-09-2019 à 13:55:21
Même BSOD avec la Strix Vega56 depuis bientôt 2 mois....
THREAD_STUCK_IN_DEVICE_DRIVER
BIOS carte mère à jour
Windows 10 migré en 1903
Wipe des drivers AMD et installation des plus récents (fait plusieurs fois depuis 2 mois).
Mais je n'ai pas ces BSOD en jeu : ça se produit quand je suis sur le bureau, presque toujours de manière aléatoire quand j'ai une vidéo qui tourne dans Chrome ou Firefox (c'est arrivé autant avec QUE chrome et QUE firefox d'ouvert).
Vu que la carte est très stable en jeu et donc en température, je me demande vraiment d'où ça peut venir.
Processeur non overclocké, idem pour la ram...
Je songe à contacter le SAV de RDC vu que j'ai la carte depuis moins d'un an
edit : j'ai même remonté toute ma config dans un nouveau boitier et ça n'a rien résolu.
Marsh Posté le 25-10-2019 à 01:22:01
Salut, tu as réglé ton soucis ? Si oui comment stp, car j'ai le même problème ... , Mp moi si jamais , ce serait gentil.
Marsh Posté le 25-10-2019 à 12:22:49
https://community.amd.com/thread/240878
problème résolu en remplaçant la carte pour les utilisateurs dans ce post !
Marsh Posté le 25-10-2019 à 12:43:05
Radeon™ Software Adrenalin 2019 Edition 19.10.2
Citation : Support For |
Marsh Posté le 25-10-2019 à 14:07:23
Reply
Marsh Posté le 26-08-2019 à 12:31:24
Help, j'ai déjà demandé de l'aide mais sans succès donc, je test ici:
J'ai des blue screen assez souvent quand je suis en jeux, ex: CSGO; GTAV mais au bout de 20-30min et je sais strictement pas pourquoi, j'ai déjà essayé de réinstaller Windows, le pilote, les mises à jours AMD etc ... mais pas de solutions.
Ma config:
AMD Ryzen 7 3700x
RX Vega 56
EVGA 750W
16Go bal.
TUF B450
(J'utilise le displayport en 144hz)
J'ai utilisé WhoCrashed pour avoir un rapport:
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Crash dumps are enabled on your computer.
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Sun 25/08/2019 23:55:15 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\082519-12375-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x40D75)
Bugcheck code: 0x100000EA (0xFFFFE5047D9E2080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sun 25/08/2019 23:55:15 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: atikmdag.sys (atikmdag+0x71DDA)
Bugcheck code: 0xEA (0xFFFFE5047D9E2080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\WINDOWS\System32\DriverStore\FileRepository\u0345944.inf_amd64_403c37b116746a6f\B345674\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER
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Conclusion
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2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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Si vous avez des solutions à me donner je suis preneur Merci !